COOKIE POLICY

At happhy, we take the protection of your personal data very seriously. We ensure compliance with applicable laws and regulations, including the rules of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ('GDPR').

Our cookie policy provides you with information about what cookies are and how happhy uses them on its website.

1. Who are we?

ClijstersConcept BV with registered office at 3500 Hasselt, Lazarijstraat 150, Belgium, and with enterprise number 0695.731.510 ('happhy') uses cookies on its website and app.

If you wish to contact us regarding the cookie policy, you can do so using the following contact details:

ClijstersConcept BV (attn. happhy)
Lazarijstraat 150
3500 Hasselt
Belgium
hello@happhy.com

2. What are cookies?

Cookies are small number or text files that happhy can send and store on any device that is connected to the internet, such as your computer, tablet, or phone when you visit our website. Cookies are used to collect or store information about your behavior on a website (e.g. choice of language, time and duration of your visit on the website, via which page, you arrived at the website, your screen resolution etc.), unless your browser is set to reject cookies. This data helps happhy to better tailor the website to your needs, preferences, and ease of use.

3. Which first-party cookies do we use and why?

happhy uses different cookies for various purposes:

  • Strictly necessary or technical cookies: These cookies are essential for using the website and are required in order to provide certain website features that you have requested. Without these cookies, it would not be possible to offer the services required for security, for example.
  • Functional cookies: These cookies ensure the proper functioning of the website. They collect data to enhance the usability of the website and visitors' experience (such as recognizing you when you return to the website, remembering your user name and choice of language or country, and also remembering changes made by the user, such as the font, among other things).
  • Non-functional cookies, including:
    • Cookies for analytical/statistical purposes: These cookies allow us to collect analytical data about our services and website (which pages are most visited, how do users click through from one link to another, what error messages do users encounter, how do people reach the website, how many visitors the website has, etc.). These cookies help us discover what works well and what we still need to improve on. These are placed only after a choice to accept or reject the placement of cookies has been made. happhy may use the following services, among others, for statistical purposes: Google Analytics, Piwik, etc. These services use cookies to help the website analyze how visitors use the website. The data generated by the cookies about your use of the website (such as your IP address) are transmitted to the servers of these third-party services, possibly in the US (see point 4).
    • Targeting cookies: These cookies are used to build a profile based on the different websites you visit. The purpose of these cookies is to enable the display of customized ads that are relevant to the individual user.

4. Third-party cookies

In some cases, in addition to our first-party cookies, cookies are also placed on our website and apps by third parties. There are therefore two types of cookies:

  • First-party cookies: these are cookies placed by us. We have sole access to the information contained in such cookies;
  • Third-party cookies: these are cookies placed by a third party when you visit our website/app. These cookies allow the third party placing the cookie to access the data contained in that cookie. We do not always have control over how such third parties use cookies. You can find more information about this on the website of the relevant third party. Please note: we cannot influence the content of these policies or the content of these third-party cookies.

5. How long do we retain cookies?

How long a cookie is retained varies from cookie to cookie. There are two types of cookies:

  • Temporary cookies ('session cookies'): these cookies are temporary in nature and are deleted as soon as you close your browser or app;
  • Persistent cookies: these cookies remain on your device until their retention period is exceeded or until you actively delete them from your device yourself. Most non-functional cookies are permanent cookies.

6. Information about our use of cookies

NameTypeProvider of the cookieDescriptionRetention period
_pk_id.78b167e1-7c1a-4ce7-9f59-1f291614b897.d894AnalyticsPIWIKWebsite Analytics13 months
_pk_ses.78b167e1-7c1a-4ce7-9f59-1f291614b897.d894AnalyticsPIWIKWebsite Analytics30 minutes
ppms_privacy_78b167e1-7c1a-4ce7-9f59-1f291614b897AnalyticsPIWIKConsent manager12 months
_fbpMarketingFacebookTracking visits across websites3 months

7. How to set your cookie preferences

During your first visit to happhy's website, we will request you to use the cookie settings screen to specify the purposes for which you allow our website to place cookies. You can make different choices for each device.

You can always use this button to alter your choice later on. You can also change your cookie settings using the cookie settings link that always appears at the bottom of our website.

The cookies we use do not allow the systematic collection of data that could enable the identification of users of our website. They only help us to ensure and improve the functioning of our website. However, these cookies may process the following data, which may qualify as personal data, as soon as they are collected:

  • Information about your computer (e.g. your IP address, the date and time of your visit to our website, the internet address of the website from which you accessed the link to our website);
  • Other information that you may wish to send us (e.g. when you request information from us).

This personal data is processed in conformity with the GDPR, about which we would like to provide you with further information in our privacy policy.

8. Why can't I reject all cookies?

Strictly necessary cookies cannot be rejected as they are required for the operation of the website. On the other hand, we use functional and non-functional cookies after you have given your consent via the cookie banner. You can revoke this consent at any time by deleting the cookies stored in your browser.

9. How can I delete or block cookies?

If you do not want websites to place cookies on your computer or wish to delete your cookies, you can change your cookie settings in your web browser. These settings can usually be found in the 'Options' or 'Preferences' menu of your web browser. You can also adjust your settings so that your browser refuses all cookies or only third-party cookies.

Useful information about cookies can be found at: https://www.allaboutcookies.org/en https://www.youronlinechoices.com/uk/.

10. Amendments

We may amend, supplement or extend this cookie policy from time to time without notice. We therefore invite you to always consult the latest version of this policy on our website.